Welcome to the children’s English learning application “BabbleNest” (hereinafter referred to as “the App”) provided by the BabbleNest Development Team (hereinafter referred to as “we”). We deeply understand the importance of children’s privacy and are committed to protecting the information security of every child and parent. This Privacy Policy is intended to explain how we collect, use, and protect your information.
Please read and fully understand this policy carefully (as the child’s guardian).
1. Personal Identifiable Information (PII) We Do NOT Collect
We promise that we do not actively collect or solicit any information that can be used to identify a child’s personal identity, including but not limited to:
- Real names
- Email addresses, phone numbers
- Home addresses, geographic locations
- Photos, videos, or audio (containing a child’s likeness or voice)
- School or class information
- Social media accounts
- Contact information
2. Non-Personal Information We Collect and Its Purpose
To provide basic app functionality, we may collect the following limited non-personal information:
1. Purchase Verification Information:
- What we collect: When you subscribe to paid services, transactions are processed by Apple’s App Store payment system. We only receive anonymous transaction receipts from Apple for purchase verification, which do not contain any of your payment account information.
- Purpose: To verify your membership and enable the corresponding paid features (game modes, all categories unlocked).
2. Local Learning Data:
- What we collect: Learning progress, completed word count, preference settings, etc.
- Storage method: This data is stored only locally on your device and is not uploaded to our servers.
- Purpose: To provide you with a personalized learning experience and progress tracking.
3. Data Sharing with Third-Party Services
We promise that we do not share your personal identifiable information with any third party. We only share anonymous non-personal information with carefully selected third-party service providers that comply with children’s privacy protection regulations when necessary to achieve the above functions.
Our current third-party services include:
-
Apple StoreKit (provided by Apple)
- Purpose: Used to process in-app purchases and subscription verification.
- Data shared: Anonymous purchase receipts and subscription status.
- Privacy policy link: Apple Privacy Policy
-
Feishu Questionnaire (for feedback collection)
- Purpose: Used to collect user feedback and suggestions (completely voluntary).
- Data shared: Only feedback content when users voluntarily submit feedback.
- Special note: We do not encourage or collect feedback from children.
- Privacy policy link: Feishu Privacy Policy
Our explicit commitment: We do not use any advertising networks, user tracking tools, or other data brokerage services.
4. Parental Rights
As a guardian, you have the right to understand and manage your child’s related information in this App. If you wish to view, correct, or request deletion of anonymous data we collect that is associated with your account, please contact us through the methods below. We will respond to your request promptly after verifying your guardian identity.
Your rights include:
- Understanding the types of information we collect
- Requesting deletion of any related data
- Withdrawing consent to use the App
- Controlling your child’s app usage time and content
5. Data Security
We employ industry-standard security technologies and measures to protect the information we collect, preventing unauthorized access, use, or disclosure. Our security measures include:
- Local-first storage: Learning progress and preference settings are stored directly on your device, reducing data transmission risks
- Data minimization principle: We only collect anonymous information necessary for app functionality
- Third-party service security: We use security-certified services like Apple StoreKit for subscription processing
- No sensitive data collection: We do not collect any personally identifiable information
However, please understand that no network transmission or electronic storage is 100% secure. We will continue to monitor and improve the App’s security.
6. Changes to This Policy
We may update this Privacy Policy from time to time. When significant changes occur, we will notify you by updating the app version and providing the new version of the policy in the settings page. We recommend that you review this policy regularly to stay informed about the latest privacy practices.
Update process:
- Significant changes will be reflected in new app versions
- The updated policy will be available in the app settings
- Continued use of the App indicates acceptance of the updated policy
7. Special Notes
Regarding the special design of the BabbleNest App:
- Offline-first: The App’s core features (learning cards, audio playback, progress tracking) can be used offline
- Local storage: Learning data is primarily stored locally on your device for privacy and security
- Ad-free design: The App is completely ad-free with no third-party tracking, providing a clean learning environment for children
- Parental controls: Parents are encouraged to use iOS Screen Time and parental control features to manage their child’s usage
8. Contact Us
If you have any questions, opinions, or complaints about this Privacy Policy or children’s privacy protection, please feel free to contact us at any time:
- Feedback form: Via the in-app “Feedback & Suggestions” feature (adult users only)
- Response commitment: We will reply as soon as possible after receiving your email, typically within 3 business days
BabbleNest Development Team
Effective Date: This Privacy Policy is effective from August 1, 2025.